Yes — a 12-month limited warranty against manufacturing defects. Reach out with photos if something isn't right and we'll replace or refund it.
All rubber and silicone parts are BPA-free and latex-free, and fabrics are OEKO-TEX-certified with non-toxic dyes. Every material is chosen to be safe if chewed.
Rope knots, rubber rings, and dental chews are built for tough jaws. Plush toys are softer and better for gentle mouths and supervised play.
We use bite-resistant squeaker housings, but no toy is indestructible. Always supervise play and remove a toy once it starts breaking apart.
Plush and rope toys are machine washable on a gentle cycle and air dry well. Rubber and silicone items rinse clean under warm water with mild soap.
Small suits puppies and small breeds, Medium fits most dogs and cats, and Large is for big chewers. Check the size option on each product page.
Yes — every design goes through a trial round with our own dogs, cats, and a network of volunteer pets before it's released.
Yes. Bed covers and mat tops unzip and machine wash cold. Air dry or tumble dry low.
You have 30 days to send it back for a full refund or exchange — even if the only problem is that your pet prefers the box.
Orders ship in recyclable kraft packaging with paper tape. No plastic clamshells, no polystyrene peanuts.
We ship to the United States, Canada, the United Kingdom, and Australia. Standard delivery takes 5-7 business days; international 7-14.
To the UK and Australia, duties are included at checkout. To Canada, local taxes and duties may apply on delivery.
Yes — email us for orders of 10+ units. We can gift-wrap, add a handwritten note, and split the shipment across addresses.
Occasionally, based on demand. If a toy is retired, email us and we'll recommend the closest current design.